Eduardo Wenceslao Grillo

August 2018 to present day: On a sabbatical

Linguistics student at Eötvös Loránd University, Budapest.

I took some years off to study again, and at the same time, learn a new language and get to know a different culture. I completed a BA in linguistics in June of 2022 with an average of 4.93 / 5

In parallel to this, I taugh private classes of Spanish as a foreign language.

January 2013 - July 2018: LeanderGames (Development and operation of games for on-line casinos)

IT Manager and Compliance Officer

LeanderGames is a small company but it shows pronounced growth. From 2013 to mid-2018, it has almost quadrupled its staff and got the attention of the specialised press by winning several prizes and acquiring clients such as PokerStars, that chose it, over larger rivals with more time in the market, to put slot games in its site.

Besides selling games, LeanderGames operates its own on-line gaming platform, for which it has clusters of servers in datacentres in different parts of the world, many of them working under strict legal regulations.

Although the company and most of the employees are Argentinian, the clients are on-line casinos from all around the world, and communication with them, with suppliers such as datacentres, and with control agencies from different regulated markets was almost invariably in English.

Some of my responsibilities were:

• Supervising the team of Linux administrators (seven persons) that maintains the company's servers.
• Supervising the technical support to computer users inside the company.
• Selecting technologies to be used in IT.
• Desinging and planning the IT infrastructure of the company.
• Ensuring compliance with all legal obligations resulting from posession of licenses for operation of games of chance in different countries, and the training of staff in related matters.
• Ensuring compliance with ISO 9000 and ISO 27000 norms
• Information security training of all the staff.

December 2008 - December 2012: Dynamic Mind S.A. (off-shore web development for e-learning and on-line advertising for the USA and Canada)

Technical leader / Director

Dynamic Mind counts in its staff some very technical personnel, such as programmers and systems administrators, and some more artistic, such as graphic designers and illustrators, and has its staff divided between Toronto (Canada), and Buenos Aires and La Plata (Argentina), with most of them working from home.

With projects being completed in very tight timeframes of at most a couple of weeks, with extremely agile methodologies and several projects being worked on simultaneously all the time, communication across this geographically disperse and linguistically and culturally disparate environment was both, vital and particularly difficult to keep fluid, demanding great virtual teamwork skills.

A year after my resignation (cf. March 2006 - November 2007, below) I was asked back with a better offering, and one year later, appointed as legal president of the public limited company, though the company being small and the involvement of the stockholders big, my time was divided between administrative and managerial responsibilities on one hand and technical lead ones on the other, with the true general management of the company in charge of one of the stockholders in Canada.

Some of my responsibilities were:

• Supervision of some 20 employees in Argentina
• Direct supervision of the technology department
• Direct supervision of some development projects (With others delegated on a project leader from the staff)
• Personnel selection, specially for programming positions
• Knowledge transfer and training of new or junior programmers
• Personnel evaluation
• Relationship with diverse suppliers and customers, in Argentina, USA and Canada

November 2007 - November 2008: EDS (IT, applications and business process services)

Unix Administrator (with considerable team coordination responsibilities)

I worked as part of a multinational team administrating almost 2800 severs for Sabre Holdings, the worlds largest air-ticket retail network, also providing other services to airlines and travel agencies.

With the data-centres and part of the staff in the USA, the back-up and restore teams in India, some client business units in Buenos Aires and some in Kraków, and most of the Unix Administration team in Buenos Aires, working in such a huge virtual team is a challenge.

Because of my communication and coordination skills, I soon saw myself pass from the mere technical tasks required by such an environment to a position of (informal) leadership. I was in charge of the team handling travelocity.com's Linux servers, and later worked as a delegate project manager on a "cross-team" project that required verification and, if necessary, modification of all 2800 servers, with tight coordination between the actual project managers in the USA and India, other Argentinian administrators assigned to the project, the teams in charge of each group of servers, Argentinian management, several of the client's business units and several more EDS teams in the USA being affected by this project.

Also, because of my considerable English skills, instead of taking classes, I was asked to organise conversation groups for the most advanced English speakers.

March 2006 - November 2007: Dynamic Mind Canada

Operations Manager

At that time, Dynamic Mind counted some 14 staff members. Among my responsibilities and achievements were:

• Setup and administration of an SVN (version control) server to centralise and keep track of all development efforts. (Linux)
• Development of scripts to automate and speed up creation of new projects, granting permissions, and setting up connections to SVN over SSH tunnels in remote client computers (bash)
• Administration of multiple domains -including Global Mind’s corporate domain- in different hosting reseller accounts (Linux, DNS knowledge)
• Development of the inner workings of microsites and banners (PHP, ASP, MySQL, Flash, ActionScript)
• Distribution among four programmers (counting myself) of development tasks and coordination of these tasks with the team of graphic designers.
• Analysis of requirements, as expressed by non-technical clients. Coordination and "translation" between graphic designers and advertisers on one hand and programmers and system administrators on the other.
• Development of libraries to speed up routine development tasks (PHP, ActionScript)
• Development of custom software to process web server logs and produce statistics from them.
• Assisted Global Mind in the setup of a Linux FTP server to aid moving large files to and from customers.

July 2004 - March 2006: 2030 Telecomunicaciones (A telephony over IP company, owner of "Tarjeta Bla!" calling card and of "CamundaNet.com")

Network Administrator / Analyst / Developer

Main Administrator and Developer of CamundaNet, a VoIP system for internet cafes, small businesses and individuals:

• Fine tuning of the System V (/etc/init.d/*) scripts of all involved servers and of their firewalls. (Linux/bash/iptables)
• Setup of a system to monitor all the hardware and software involved, which required the development of some custom built plug-ins (written in bash shell scripts) for the Nagios monitoring system.
• Modification of the Open Source software Free Radius to adapt it to the specific needs of the project (C Language + MySQL).
• Design and development of the user interface (HTML, Javascript, PHP, MySQL and Apache)
• Development of a backup daemon to make sure the Cisco routers and the billing system stayed on sync. (C Language + MySQL)

Functional analyst for the administration and distribution of "Tarjeta Bla!":

• General analysis of the whole system (both computers and human work force) and suggestions for improvement.
• Modification, optimisation and maintenance of the computer system in use. (Visual Basic 6, ADO)
• Adaptation of the system to print in pre-printed continuous forms with dot matrix printers in text mode (replacing Crystal Reports and laser printers), allowing a single dot matrix printer to replace two laser printers, and do the job in half the time, and with reduced costs. (Visual Basic, Delphi, ADO, low level parallel port handling, Epson P/Esc 2 escape codes)

July 2002 - June 2004: Global Mind (Advertising in Internet. Owner of deArriba.com, a free ISP)

Technology Director

• In charge of the technical aspects of the implementation of all on-line advertising campaigns, for all its clients, in web sites in Argentina, Mexico, Chile and several other countries.
• Main Administrator of the corporate LAN, its router, file server, and firewall (all Linux), and its wiring layout.
• Oversaw technical support to internal users and intervened as second level tech support.
• Designed and developed in-house a few little applications for internal use.
• Responsible for procurement of hardware and software.
• In charge of outsourcing of IT tasks that couldn't be carried out in-house.

June 2002 - July 2002: Novadata (IT Consulting)

Help Desk Technician

Help desk technician, for Shell at their main Argentine headquarters (As Smart broke Shell changed the consulting company, but specifically requested that Novadata hire the same team of technicians).

May 2001 - May 2002: Smart S.A. (IT Consulting)

Help Desk Technician

Help desk technician, over the phone and on-site, for different clients, but mostly for Shell at their main Argentine headquarters (from august 2001).

1995 - May 2001: Federación Argentina de Esgrima (Argentine Fencing Federation)

Materials manager

I was in charge of all the Federation’s electronic gear, as well as for its maintenance and for its set up for all championships organised by the Federation, in all the country, including the 1996 South American Fencing Championship and several tournaments of the Fencing World Cup, often working in a highly international environment, with French as the official language, English as a de facto lingua franca and many more languages being spoken all around.

May 1995 - July 2000: Club Universitario de Buenos Aires

Armourer.(Part Time)

• Repair of electronic/electric fencing gear.
• Maintenance of installations of the Salle d'Arms.
• Set up of installations for championships organised by the club in its different sees.

February 1994 - September 1994: Círculo de Inversores S.A. (Fiat and Peugeot credit plans)

Administrative auxiliary

Processing of bids for savings plans.

January 1993 - July 1993: B.H.Derudi Accounting

Messenger